Shipping policy
1. Shipping Coverage
We ship across India and internationally. Shipping availability and rates may vary based on the destination. For bulk or export orders, please contact us directly for customized shipping arrangements.
2. Processing Time
Orders are processed within 1–2 business days after payment confirmation. Bulk or customized orders may take 3–5 business days for processing.
3. Shipping Charges
- Shipping charges are calculated at checkout based on weight, dimensions, and destination
- Free shipping may be available on orders above a certain value (as mentioned on the website)
- International shipping costs and customs duties are borne by the buyer
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment on the courier partner’s website.
5. Shipping Delays
While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, courier delays, or customs clearance for international orders. We are not responsible for delays caused by the courier service.
6. Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged package and product. We will arrange a replacement or refund as per our Refund Policy.
7. Contact Us
For shipping-related queries:
Phone Number
+91 9462621391
info@tharherbal.com
Address
Sojat City, Rajasthan